Privacy Policy - Peive Kids

Privacy Policy Effective Date: 1st January 2021

Introduction Welcome to PEIVE (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA) and international privacy laws like GDPR.

Information We Collect We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, mailing address.
Service Information: Details related to your speech therapy needs or inquiries.
Marketing Preferences: Opt-in choices for receiving updates, newsletters, and promotional offers.
Website Usage Data: IP address, browser type, pages visited, and device information for analytics purposes.

How We Use Your Data We collect and use your personal data for the following purposes:

To respond to inquiries and provide speech therapy services.
To send newsletters, updates, and promotional materials (only with your consent).
To improve our website and user experience.
To comply with legal obligations and prevent fraudulent activities.
To create Custom Audiences for retargeting on platforms like Google Ads and Facebook Ads, provided that users have explicitly opted in. We do not use any health-related data for ad targeting.

We do not use or share any health-related data for personalized advertising, including Google Ads, Facebook Ads, or any other ad platform. Our marketing communications focus only on general updates, newsletters, and non-health-related promotions.

Data Sharing & Disclosure We do not sell or rent your personal data. However, we may share your data with:

Service Providers: Third-party vendors who assist in business operations (e.g., email marketing platforms, payment processors).
Legal Authorities: If required by law or to protect our rights.
Marketing Partners: We do not share speech therapy-related data with marketing partners for ad targeting. Any marketing emails are sent only with explicit opt-in consent and are unrelated to specific health conditions.

Marketing Communications, Advertising & Consent

You will only receive marketing emails if you explicitly opt in.
You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails.
We may use your contact details (such as email addresses) to create Custom Audiences for advertising on Google, Facebook, and other platforms. However, we do not use any health-related data for targeted advertising.

If you no longer wish for your data to be used for advertising, you may request removal by emailing us at info@peivekids.com or adjusting your ad settings on Google and Facebook.

Data Protection & Security We take reasonable precautions to protect your personal data from loss, misuse, and unauthorized access. We use secure encryption, firewalls, and access control measures to safeguard information.

Retention of Personal Data We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights (PDPA & GDPR Compliance) Depending on your location, you may have the following rights:

Access & Correction: Request a copy of your data or update incorrect information.
Withdrawal of Consent: Opt-out of marketing communications at any time.
Data Portability: Request a structured format of your personal data.
Erasure: Request deletion of your personal data, subject to legal obligations.

If you believe your health-related data has been collected in error, you may request its deletion immediately.

To exercise your rights, email us at info@peivekids.com.

Cookies & Tracking Technologies Our website uses cookies to improve user experience. You can manage your cookie preferences through your browser settings.

Our website may use tracking pixels for marketing purposes, but we do not use or share health-related data for targeted advertising. You can opt out of such tracking through browser settings or advertising preferences.

Updates to This Policy We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Contact Us For questions or concerns about this Privacy Policy, contact us at:

PEIVE
Address: 03-18/19, The Centrepoint, 176 Orchard Road, Singapore 238843

Email: info@peivekids.com

Phone: +65 88990957